Zammer Help

SMS Disclosure Language (Shopify)

How to Set Up SMS Disclosure Language for Shopify
Last updated: October 8, 2025
Website: www.zammer.io

You will learn

How to configure Shopify’s SMS consent checkbox so it includes the required CTIA/TCPA disclosures that carriers (and Twilio) expect.

Disclaimer: Educational content only, not legal advice. Regulations change. Consult legal counsel for your program.

Before you begin

  • Enable SMS marketing in Shopify — Settings → Checkout → Marketing options → SMS marketing → toggle On.
  • Add SMS language to your Terms of Service and Privacy Policy (examples below).
  • Review Zammer’s Messaging Policy and Acceptable Use Policy.

Where consent is collected

Consent is collected at Shopify checkout via the SMS marketing checkbox. Shopify’s default label is: “Text me with offers and updates.” This default text does not include CTIA disclosures. You must add the disclosures to the label using Customize labels.

Path: Settings → Checkout → Customize labels → Checkout marketing → SMS marketing label.

What to put in the checkbox label (required disclosures)

Standard version (recommended)

Use this if the label supports sufficient characters:

Text me with offers and updates. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.
Shopify settings screenshot 1

Notes:

  • Keep the box un-checked by default (no pre-select).
  • Link to your Terms and Privacy if possible; if not, ensure they’re linked nearby on the page.

Add SMS language to your store policies

Add to your Terms of Service

“By providing your phone number during checkout, you consent to receive text messages (such as order updates and promotional offers) from [Your Store Name] powered by Zammer. Message frequency may vary. Message & data rates may apply. You can opt out at any time by replying STOP or by contacting us directly.”

Add to your Privacy Policy

“If you choose to receive SMS messages from us, we will collect your phone number and message preferences. We use this information to send updates, reminders, and promotional messages. Message frequency may vary. Message & data rates may apply. You can opt out at any time by replying STOP or contacting us. We do not share or sell phone numbers for marketing purposes.”

Reference examples: https://www.zammer.io/tos and https://www.zammer.io/privacy

Best practices

  • Do not pre-select the checkbox.
  • Place the label so it’s visible before customers opt in.
  • Avoid URL shorteners; use your domain.
  • Honor STOP/HELP immediately—Zammer suppresses opted-out numbers automatically.
  • Keep screenshots of your checkout label for compliance reviews.

Example

Caption: Shopify SMS consent with required CTIA disclosures embedded in the label. Zammer reads this consent via the Shopify API.

Shopify settings screenshot 2

Need help?

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